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Understanding Your Website

Three things matter most for your website: Is it set up correctly? Is it safe for visitors? Is it fast enough that Google rewards it? This score answers all three.

In your app: /website/

Every time a customer clicks through to your website, your site has about three seconds to load before they leave. If your site has an expired security warning or loads slowly on a phone, you lose that customer - and Google notices too. The Website checks your site and grades it across three areas: whether it's set up correctly, whether it's secure, and how fast it loads.

The Website screen for Coolwave, showing a score of 84, an Online Presence section scoring 92, a Security section scoring 78, and a Performance section scoring 72
The Website screen for Coolwave, an example HVAC company.

What's on this screen

The screen has four sections. Here's what each one tells you.

Score timeline

The large number at the top is your Website - a 0-to-100 grade across all three areas we watch. The line chart shows how the score has moved over the past 12 weeks. The color follows the system used everywhere in SEO Retriever: green (80-100) is strong, blue (60-79) is good, gold (40-59) is fair, and red (below 40) needs attention.

Online presence

This section answers the most basic question: is your website properly set up and findable? It checks three things:

  • Website on file - we have your address and are monitoring it.
  • Domain registered - your web address is registered and owned. If your domain ever expires, your whole site disappears.
  • Web addresses - both the "www" and non-"www" versions of your address work. Some older sites only have one working and visitors who type the other hit an error.

A score badge on the right of the section header shows this area's contribution to your overall Website. Green is great; gold or red means something needs fixing.

Security

This section checks whether your site is safe for visitors and safe from tampering. It looks at four things:

  • Security certificate (SSL) - the padlock in your visitors' browser that encrypts the connection. If this expires, browsers show a "Not Secure" warning that scares customers away.
  • Domain renewal - when your web address comes up for renewal. If you miss it, your site goes offline. Most registrars offer auto-renew - make sure it's turned on.
  • Domain transfer lock - a setting that prevents anyone else from moving your domain without your approval. Think of it as a lock on the deed to your web address.
  • DNS Security (DNSSEC) - a technical setting that makes it much harder for attackers to redirect your web address to a fake site. If this shows as off, ask the company that manages your domain to enable it.

Performance

This section shows how fast your site loads on phones and on desktop computers. Speed matters because Google's ranking formula uses page speed as a signal - a slow site ranks lower than a fast one, all else being equal.

  • Speed on phones - your score from Google's own page-speed test (0-100), plus how long your main content takes to appear on a phone. Under 2.5 seconds is considered good.
  • Speed on desktops - the same test on a desktop computer. Desktop speeds are usually faster than phone speeds, but both matter.

If your phone speed is low, the most common culprit is large images. Your web developer or hosting company can usually run an image-compression pass that brings the score up quickly.

Set a calendar reminder for your domain and SSL certificate renewal dates. These are shown in the Security section. Most renew automatically, but if auto-renew ever fails you could lose your web address or get a security warning - both drive customers away fast. A two-month lead time gives you plenty of time to fix any payment issues.

What to watch over time

  • The Security section turning from green to gold or red - usually means an SSL certificate or domain renewal is coming up soon. Act before the deadline.
  • Phone speed staying low - a consistently low phone speed score is hurting both your visitors' experience and your Google ranking. Ask your web developer to look at image sizes and caching.

If SEO Retriever doesn't have a website on file for you yet, the Website Health module will show a "No website on file" notice. You can add your website address in Business settings and we'll start monitoring it right away.